Apparently just another dead end.
What exactly are the NVA and VA? (I take it that US-people know this, but I don't)
The speaker is a Viet Nam War veteran. The NVA is the North Vietnamese Army, the men he had to fight. The VA is the Veteran's Affairs, the organization that runs the medical benefits for the our former soldiers. It's bureaucratic bungle at its bungliest and an insult to the men and women who fought for our country.